Terms And Conditions

Terms and Conditions

Effective Date: July 22, 2026

Welcome to Tigulane. These Terms and Conditions explain the rules, responsibilities, and guidelines that apply when you access or use the Tigulane website, mobile application, marketplace services, and related platforms.

Tigulane is a modern multi-vendor e-commerce marketplace designed to connect buyers and sellers through a trusted digital platform. By using Tigulane, creating an account, purchasing products, selling products, or accessing any of our services, you agree to comply with these Terms and Conditions.

Please read these Terms carefully before using our platform. If you do not agree with any part of these Terms, you should stop using Tigulane immediately.

1. About Tigulane

Tigulane is an online marketplace that allows customers to discover, purchase, and receive products from different sellers while providing businesses and entrepreneurs with tools to sell their products online.

Our platform provides technology that connects buyers and sellers, facilitates transactions, supports communication, manages orders, and improves the overall shopping experience.

Tigulane may provide marketplace services, payment integrations, seller tools, customer support, order management features, and other digital solutions designed to support online commerce.

2. Acceptance of These Terms

By accessing or using Tigulane, you confirm that you have read, understood, and accepted these Terms and Conditions together with our Privacy Policy, Refund Policy, Return Policy, Cancellation Policy, and other applicable marketplace policies.

These Terms create a legally binding agreement between you and Tigulane regarding your use of our platform and services.

3. Eligibility to Use Tigulane

To use Tigulane, you must have the legal ability to enter into an agreement under applicable laws. If you are using Tigulane on behalf of a business or organization, you confirm that you have authority to represent that entity.

Users must provide accurate information during registration and must update their information whenever changes occur.

4. Creating a Tigulane Account

Certain features of Tigulane require users to create an account. When creating an account, you agree to provide correct, complete, and current information.

You are responsible for maintaining the confidentiality of your login credentials and all activities performed through your account.

You must immediately notify Tigulane if you suspect unauthorized access, security issues, or misuse of your account.

5. Using Tigulane Marketplace

Tigulane provides a platform where buyers and sellers can interact. While we provide marketplace technology and support, sellers remain responsible for the products they list, including product quality, pricing, descriptions, and availability.

Tigulane does not guarantee that every product listed by sellers will meet every buyer's expectations. Buyers should review product information carefully before completing purchases.

6. Buyer Responsibilities

Buyers using Tigulane agree to:

  • Provide accurate account and delivery information
  • Review product details before purchasing
  • Make payments using approved payment methods
  • Communicate respectfully with sellers
  • Receive delivered orders responsibly
  • Follow return and refund procedures
  • Use the platform legally and responsibly

7. Seller Responsibilities

Sellers using Tigulane agree to maintain professional standards and provide accurate information about their products and businesses.

Sellers are responsible for:

  • Providing accurate product descriptions
  • Uploading genuine product images
  • Maintaining correct pricing and stock availability
  • Processing orders within reasonable timeframes
  • Packaging products safely
  • Providing excellent customer service
  • Following marketplace rules
  • Complying with applicable laws

8. Product Listings

All products listed on Tigulane must contain accurate descriptions, images, prices, specifications, and availability information.

Sellers must not upload misleading information, counterfeit products, illegal items, stolen goods, or products that violate Tigulane policies.

Tigulane reserves the right to remove, edit, restrict, or disable product listings that violate these Terms.

9. Orders and Transactions

When a buyer places an order through Tigulane, the transaction becomes subject to these Terms and applicable marketplace policies.

Tigulane may cancel, delay, or restrict transactions where there are concerns relating to fraud, payment verification, product availability, technical errors, or policy violations.

10. Payments

Payments made through Tigulane are processed using approved payment providers and secure payment technologies.

Users agree to provide accurate payment information and authorize Tigulane and its payment partners to process transactions required to complete purchases and seller payouts.

11. Shipping and Delivery

Shipping and delivery processes may vary depending on seller location, buyer location, product type, and selected delivery methods.

Sellers are responsible for preparing and dispatching orders, while buyers are responsible for providing accurate delivery information.

Delivery times are estimates and may be affected by circumstances beyond Tigulane's control.

12. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by Tigulane's specific marketplace policies.

Users agree to follow the procedures outlined in these policies when requesting returns, refunds, or order cancellations.

13. Prohibited Activities

Users must not use Tigulane for illegal, fraudulent, harmful, or abusive activities.

  • Fraud or scams
  • Unauthorized account access
  • Selling prohibited products
  • False product information
  • Manipulating reviews
  • Harassment or abusive communication
  • Attempting to damage platform security

14. Intellectual Property Rights

All Tigulane branding, logos, software, designs, features, and platform technology are protected intellectual property belonging to Tigulane or its partners.

Users may not copy, modify, distribute, reverse engineer, or commercially exploit Tigulane content without written permission.

15. User Content

Users may submit reviews, ratings, images, comments, and other content through Tigulane.

By submitting content, users grant Tigulane permission to display and use such content for operating, improving, and promoting the marketplace.

16. Account Suspension and Termination

Tigulane reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activities, threaten marketplace security, or harm other users.

17. Limitation of Liability

To the maximum extent permitted by law, Tigulane shall not be responsible for losses caused by seller actions, product defects, delivery delays, technical failures, or events outside our reasonable control.

18. Privacy

Your use of Tigulane is also governed by our Privacy Policy, which explains how your personal information is collected, processed, stored, and protected.

19. Changes to These Terms

Tigulane may update these Terms and Conditions when necessary to reflect changes in our services, business operations, technology, or legal requirements.

Updated Terms will be published on this page, and continued use of Tigulane after changes means you accept the updated Terms.

20. Contact Us

If you have questions regarding these Terms and Conditions, please contact Tigulane Customer Support through the official contact information available on our website or mobile application.

Our Commitment

Tigulane is committed to building a trusted digital marketplace where buyers shop safely, sellers grow their businesses, and every member of our community benefits from fair, secure, and transparent online commerce.